Boarding & Ticket Pick Up
- Can I board an earlier train than the one I reserved?
- What happens if I miss my reserved train?
- If I am using an IC card or QR-Ticket to travel, how can I check the details of my reservation (train name; departure time; seat location, etc.)?
- What should I do if I forget my registered IC card?
- What happens if I haven't used a reservation?
- Once I have boarded the Shinkansen, can I disembark at an intermediate station within the boarding sections I have reserved?
- Once I have boarded the Shinkansen, can I extend my travel to a station beyond the station where I originally planned to disembark?
- Even if I reserve for two or more passengers, can we board the train by using IC cards?
- Is is possible to board with QR-Ticket if I make multiple person reservation?
- How do I designate IC card to my reservation?
- How do I display QR-Ticket?
- What happens to QR-Ticket if I change reservations?
- Do I need Child IC card when designating IC card to "child" reservation?
- How do I transit trains, from conventional line to Shinkansen or Shinkansen to conventional line?
- Can I also register an "IC card for foreign visitors" for this Service? What is the difference between other IC cards?
- Where can I pick up the tickets reserved through this Service?
- How do I board the Shinkansen from a station where I can reach the Shinkansen ticket gate only from the ticket gate of the conventional line (there is no direct Shinkansen ticket gate)?
- What do I need to pick up my tickets?
- Can I make changes once I have picked up my tickets?
- Can I board Shinkansen without printing out QR-Ticket?
- What should I do if I lose QR-Ticket or Seat Information?
- Can I register more than one IC card?
- I have forgotten my login password (of 4 to 8 digits) for this service. Can I still pick up my tickets?