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Inquiries and FAQs

We would like to thank you for regularly using the Tokaido Sanyo Shinkansen Internet Reservation Service.

Inquiries

Tokaido Sanyo Shinkansen Internet Reservation Service Customer Center

Please contact us using the number below.
During busy times it can take a while to be connected.
Please make sure to dial the right number.
Please understand that in case of guidance in English, the call will be connected to an interpreter, through whom guidance will be conducted.

TEL: +81-(0)3-6632-5130
(5:30 am-11:30 pm (JST) every day, all year round. Support provided in Japanese & English)