About
Key points of the Service
How to Register
About Tokaido Sanyo Kyushu Shinkansen
About Tokaido Sanyo Kyushu Shinkansen
Series N700, N700A, N700S
HIKARI Rail Star
Series 700/500/800
Fare Overview
Basic Fares
smartEX Service
smartEX-round trip
smartEX S Work seat
"Hayatoku" Fares
Hayatoku 1
Hayatoku 3
Hayatoku 7
Hayatoku-21 Wide
Hayatoku-28 Wide
Hayatoku-Green 3 Wide
Hayatoku-Green KODAMA 3
Hayatoku-Family NOZOMI 3
Hayatoku-Family KODAMA 3
Reservation Guide
Make Reservations
Make Reservations
Taking Baggage Onboard
Reception Times/Time-Periods
Pre-sale Reservation Service
Points to Note
Purchase History/Receipt
About our APP
Make Reservations for Delayed Trains
Wheelchair Accessible Seat
Confirm, Change & Refund Reservations
Confirm Reservations
Change Reservations
Refund Reservations
How to change/refund reservation
Membership Info. & Other Conditions
Change Password
Change Membership Info.
Forgotten ID/Password?
Boarding Guide
Boarding Guide
Boarding with QR-Ticket
How to display QR-Ticket
Boarding with Tickets
How and where to pick up tickets
About pickup code
Boarding with IC Card
Destination Specials
FAQs
FAQs
About the Service
Fares & Services
Reservations, Changes & Refunds
Boarding & Ticket Pick Up
Receipts & Invoices
App
Lost/Replacement Cards
Procedures in Case of Train Delays or Suspension of Services
Other Questions
Home
FAQs
App
App
Is there an official smartphone app?
Will reservations and changes made on the online website be reflected in the App?
In which areas in what countries can the official smartphone app be downloaded?
What is push notification?
