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How to change/refund reservation

See here for details on changing reservations

See here for details on refunding reservations

See here for change/refund for reservation of delayed trains

The details in the screenshots below (such as boarding date, train name, departure/arrival time, etc.) are examples for reference.

How to Change or Cancel Reservation

Select "My Trips" from the menu.

① Tap "My Trips" from the menu.

Tap "Change"or "Refund" for the reservation that you want to change or cancel.

② Tap "Change" or "Refund" for the reservation that you want to change or cancel.