1. Home
  2. Reservation Guide
  3. How to change/refund reservation

How to change/refund reservation

See here for details on how to change/refund discounted round-trip fares

See here for details on changing reservations

See here for details on refunding reservations

The details in the screenshots below (such as boarding date, train name, departure/arrival time, etc.) are examples for reference.

How to Change or Cancel Reservation

Select "My Trips" from the menu.

Tap "My Trips" from the menu.

Tap "Change"or "Refund" for the reservation that you want to change or cancel.

Tap "Change" or "Refund" for the reservation that you want to change or cancel.