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smartEX Service

The smartEX basic service lets you make a reservation up to your date of travel and combines the validity of the basic fare ticket and limited express ticket for the Tokaido-Sanyo Shinkansen lines. There are options for ordinary car reserved seats, Green cars (First class cars), and ordinary car non-reserved seats.

"smartEX Service" - Main Points

Available for Purchase

From 1 month up to 4 minutes before departure. Unlimited changes to existing reservation!

Reservations can be made on the day of travel, up to 4 minutes prior to departure.
You can make unlimited changes to existing reservations.

Applicable trains/facilities

You can use them all day, on all trains, all year round!

You can make a reservation on any train for any time on all boarding sections of the Tokaido Sanyo Shinkansen.
You can also reserve to travel during peak season when non-reserved seats are often full.

Number of Persons

You can book for up to 6 adults/children!

You can make reservations from 1 person up to a maximum of 6 all at once.

Boarding method

When used by a member, the service can be used with a previously registered IC card for public transportation. If the IC card has not been registered, the reservation includes more than one person or includes children, or the service is used by a non-member, please pick up your ticket from a ticket vending machine, etc. prior to boarding. Please note that once tickets have been picked up, members are not able to process changes themselves.

Terms of Use

Number of Persons

1 - 6

  • Option for children available.
Period of Use

All year round

Available for Purchase

From 10:00 am one month prior to boarding date, up to 4 minutes before the departure time shown in the timetable.

Applicable Trains/Classes of Service

"Nozomi", "Mizuho", "Hikari", "Sakura", "Kodama", and "Tsubame":
Reserved seats in ordinary cars; Green cars (First class cars); non-reserved seats in ordinary cars
*1
(limited to Tokaido-Sanyo Shinkansen sections)

  • In the event that you are late for boarding your reserved train, you may board a Shinkansen leaving later on the same date, using a non-reserved seat in an ordinary car.
Others
  • You may not leave the train part-way through the journey. If you disembark the train at an intermediate station, the remaining section of your journey becomes invalid and you cannot use the ticket to board again.
  • Cannot be used with other discounts. Transfer discounts are not applicable.
  1. If you are transferring between Shinkansen trains, you can connect to up to 3 trains, but only in the same class of service. However, if you are using reserved seating in an ordinary car or using a Green car (First class car), and certain sections of a connecting train are fully booked or the train does not feature reserved seating or Green cars, you may be able to purchase a different class of service for the relevant section.

Applicable Sections and Pricing

  • This fare is a combination of a Basic Fare Ticket and a Limited Express Ticket and is to be used exclusively on the Tokaido/Sanyo Shinkansen. When using conventional lines to get to the Shinkansen boarding station (or from the Shinkansen disembarking station), a separate fare must be paid for the conventional line.

    When connecting between conventional and Shinkansen lines, the total fare combining the "smartEX service" and conventional line fares may be more expensive than using normal, non-discounted tickets, depending on the sections traveled.

  • Similarly to normal reserved seat limited express fares, the sales price of the smartEX ordinary car reserved seat option changes based on whether the reservation is for a regular, off-peak or peak season (For adults, off-peak season reservations are 200 Yen cheaper, and peak season reservations 200 Yen more expensive than regular season ones).

    The periods for the "smartEX Service" regular season, off-peak season and peak season are the same as those for normal Limited Express reserved seat fares.

  • Sales prices for the ordinary car reserved seat and Green car (First class car) options differ based on whether you are using "Nozomi" and "Mizuho" trains or "Hikari", "Sakura", "Kodama", and "Tsubame" trains.
  • The price of the ordinary car non-reserved seat option is the same as the combined charges for normal fare and non-reserved seat limited express fare.

<"Nozomi" "Mizuho" main section prices (regular season, adult, one-way)>

Prices for All Applicable Sections

Please see here concerning the prices for reservations made by September 30.

①Ordinary Car, Reserved Seat
②Green car (First class car)
③Ordinary Car, Non-Reserved Seat

Sections Ordinary Car, Reserved Seat (Regular Season) Green Car (First class car)
Tokyo・Shinagawa

⇔ Nagoya

11,100 Yen
(▲200 Yen)

14,760 Yen
(▲200 Yen)

⇔ Shin-Osaka

14,520 Yen
(▲200 Yen)

19,390 Yen
(▲200 Yen)

⇔ Hiroshima

19,240 Yen
(▲200 Yen)

26,500 Yen
(▲200 Yen)

Nagoya

⇔ Shin-Osaka

6,480 Yen
(▲200 Yen)

8,750 Yen
(▲200 Yen)

⇔ Hiroshima

14,290 Yen
(▲200 Yen)

19,160 Yen
(▲200 Yen)

⇔ Hakata

18,690 Yen
(▲200 Yen)

25,950 Yen
(▲200 Yen)

Shin-Osaka

⇔ Hiroshima

10,430 Yen
(▲200 Yen)

14,090 Yen
(▲200 Yen)

⇔ Hakata

15,400 Yen
(▲200 Yen)

21,470 Yen
(▲200 Yen)

  • The amount in brackets ( ) shows the difference in price with the normal one-way trip per adult for "Nozomi" and "Mizuho" services (during the regular season).

< Prices for the main boarding sections for "Hikari", "Sakura", "Kodama" and "Tsubame" services (regular season; one-way trip per adult) >

Prices for All Applicable Sections

Please see here concerning the prices for reservations made by September 30.

①Ordinary Car, Reserved Seat
②Green car (First class car)
③Ordinary Car, Non-Reserved Seat

Sections Ordinary Car, Reserved Seat (Regular Season) Green Car (First class car)
Tokyo・Shinagawa

⇔ Shizuoka

6,270 Yen
(▲200 Yen)

8,540 Yen
(▲200 Yen)

⇔ Nagoya

10,890 Yen
(▲200 Yen)

14,550 Yen
(▲200 Yen)

⇔ Shin-Osaka

14,200 Yen
(▲200 Yen)

19,070 Yen
(▲200 Yen)

Shin-Osaka

⇔ Okayama

5,940 Yen
(▲200 Yen)

8,210 Yen
(▲200 Yen)

⇔ Hiroshima

10,220 Yen
(▲200 Yen)

13,880 Yen
(▲200 Yen)

⇔ Hakata

15,080 Yen
(▲200 Yen)

21,150 Yen
(▲200 Yen)

The amount in brackets ( ) shows the difference in price with the normal one-way trip per adult for "Hikari", "Sakura", "Kodama" and "Tsubame" services (during the regular season).

Prices when transferring trains