smartEX Service
The smartEX basic service lets you make a reservation up to your date of travel and combines the validity of the basic fare ticket and limited express ticket for the Tokaido-Sanyo Shinkansen lines. There are options for ordinary car reserved seats, Green cars (First class cars), and ordinary car non-reserved seats.
"smartEX Service" - Main Points
Reservations can be made on the day of travel, up to 4 minutes prior to departure.
You can make unlimited changes to existing reservations.
You can make a reservation on any train for any time on all boarding sections of the Tokaido Sanyo Shinkansen.
You can also reserve to travel during peak season when non-reserved seats are often full.
You can make reservations from 1 person up to a maximum of 6 all at once.
Boarding method
When used by a member, the service can be used with a previously registered IC card for public transportation. If the IC card has not been registered, the reservation includes more than one person or includes children, or the service is used by a non-member, please pick up your ticket from a ticket vending machine, etc. prior to boarding. Please note that once tickets have been picked up, members are not able to process changes themselves.
Terms of Use
| Number of Persons |
1 - 6
|
|---|---|
| Period of Use |
All year round |
| Available for Purchase |
From 10:00 am one month prior to boarding date, up to 4 minutes before the departure time shown in the timetable. |
| Applicable Trains/Classes of Service |
"Nozomi", "Mizuho", "Hikari", "Sakura", "Kodama", and "Tsubame":
|
| Others |
|
- If you are transferring between Shinkansen trains, you can connect to up to 3 trains, but only in the same class of service. However, if you are using reserved seating in an ordinary car or using a Green car (First class car), and certain sections of a connecting train are fully booked or the train does not feature reserved seating or Green cars, you may be able to purchase a different class of service for the relevant section.
Applicable Sections and Pricing
-
This fare is a combination of a Basic Fare Ticket and a Limited Express Ticket and is to be used exclusively on the Tokaido/Sanyo Shinkansen. When using conventional lines to get to the Shinkansen boarding station (or from the Shinkansen disembarking station), a separate fare must be paid for the conventional line.
When connecting between conventional and Shinkansen lines, the total fare combining the "smartEX service" and conventional line fares may be more expensive than using normal, non-discounted tickets, depending on the sections traveled.
-
Similarly to normal reserved seat limited express fares, the sales price of the smartEX ordinary car reserved seat option changes based on whether the reservation is for a regular, off-peak or peak season (For adults, off-peak season reservations are 200 Yen cheaper, and peak season reservations 200 Yen more expensive than regular season ones).
The periods for the "smartEX Service" regular season, off-peak season and peak season are the same as those for normal Limited Express reserved seat fares.
- Sales prices for the ordinary car reserved seat and Green car (First class car) options differ based on whether you are using "Nozomi" and "Mizuho" trains or "Hikari", "Sakura", "Kodama", and "Tsubame" trains.
- The price of the ordinary car non-reserved seat option is the same as the combined charges for normal fare and non-reserved seat limited express fare.
<"Nozomi" "Mizuho" main section prices (regular season, adult, one-way)>
Prices for All Applicable Sections
Please see here concerning the prices for reservations made by September 30.
①Ordinary Car, Reserved Seat
②Green car (First class car)
③Ordinary Car, Non-Reserved Seat
| Sections | Ordinary Car, Reserved Seat (Regular Season) | Green Car (First class car) | |
|---|---|---|---|
| Tokyo・Shinagawa | ⇔ Nagoya |
11,100 Yen |
14,760 Yen |
⇔ Shin-Osaka |
14,520 Yen |
19,390 Yen |
|
⇔ Hiroshima |
19,240 Yen |
26,500 Yen |
|
| Nagoya | ⇔ Shin-Osaka |
6,480 Yen |
8,750 Yen |
⇔ Hiroshima |
14,290 Yen |
19,160 Yen |
|
⇔ Hakata |
18,690 Yen |
25,950 Yen |
|
| Shin-Osaka | ⇔ Hiroshima |
10,430 Yen |
14,090 Yen |
⇔ Hakata |
15,400 Yen |
21,470 Yen |
|
- The amount in brackets ( ) shows the difference in price with the normal one-way trip per adult for "Nozomi" and "Mizuho" services (during the regular season).
< Prices for the main boarding sections for "Hikari", "Sakura", "Kodama" and "Tsubame" services (regular season; one-way trip per adult) >
Prices for All Applicable Sections
Please see here concerning the prices for reservations made by September 30.
①Ordinary Car, Reserved Seat
②Green car (First class car)
③Ordinary Car, Non-Reserved Seat
| Sections | Ordinary Car, Reserved Seat (Regular Season) | Green Car (First class car) | |
|---|---|---|---|
| Tokyo・Shinagawa | ⇔ Shizuoka |
6,270 Yen |
8,540 Yen |
⇔ Nagoya |
10,890 Yen |
14,550 Yen |
|
⇔ Shin-Osaka |
14,200 Yen |
19,070 Yen |
|
| Shin-Osaka | ⇔ Okayama |
5,940 Yen |
8,210 Yen |
⇔ Hiroshima |
10,220 Yen |
13,880 Yen |
|
⇔ Hakata |
15,080 Yen |
21,150 Yen |
|
The amount in brackets ( ) shows the difference in price with the normal one-way trip per adult for "Hikari", "Sakura", "Kodama" and "Tsubame" services (during the regular season).
Prices when transferring trains
-
When transferring between a reserved seat on a "Nozomi" or "Mizuho" train and a "Hikari", "Sakura", "Kodama" or "Tsubame" train.
The price is obtained by taking the price for the "Hikari", "Sakura", "Kodama" and "Tsubame" trains across all boarding sections and adding the charges shown in the table below* for the "Nozomi" and "Mizuho" boarding sections.- The amount obtained by deducting the price of the ["Hikari", "Sakura", "Kodama" or "Tsubame" train] from the price of the ["Nozomi" or "Mizuho" train] for the ["Nozomi" or "Mizuho"] boarding sections.
-
If you use a Green car (First class car) for part of boarding sections
The sales price can be calculated by adding the price of a ordinary car reserved seat for the bording section and the amount in the table below for a Greeen car bording section (specified amount), and then subtracting the specified amount of ordinary car reserved seat and the specified amount of a Green car (refunded amount for delays of two hours or more,etc.).- Please see "Refund reservations" for the specified amount.