smartEX Service

Number of Persons	1 - 6 A maximum of 3 people can be reserved in one reservation between 11:30 p.m. and 5:30 a.m. the next day. Option for children available.
Period of Use	All year round
Available for Purchase	From 5:30 am one year prior to boarding date, up to 4 minutes before the departure time shown in the timetable. Tickets are available for purchase 24 hours a day. Excluding during system maintenance. One-year advance reservation is limited to some products. There is a limit to number of the seats that can be reserved. Payment will be made at the time of reservation. One year in advance, you can select your desired train from the tentative train service schedule, and we will confirm the train, time, and seats after 8:00 a.m. one month prior to your boarding date, and notify you to your registered e-mail address. Seat maps are not available between 11:30 p.m. and 5:30 a.m. the next day.You will be notified of your confirmed seat at 5:30 a.m. the following day to your registered e-mail address.
Applicable Trains/Classes of Service	"Nozomi", "Mizuho", "Hikari", "Sakura", "Kodama", and "Tsubame": Reserved seats in Ordinary Cars; Green Cars (First Class Cars); non-reserved seats in Ordinary Cars*1 In the event that you are late for boarding your reserved train, you may board a Shinkansen leaving later on the same date, using a non-reserved seat in an Ordinary Car.
Others	You may not leave the train part-way through the journey. If you disembark the train at an intermediate station, the remaining section of your journey becomes invalid and you cannot use the ticket to board again. Cannot be used with other discounts. Transfer discounts are not applicable.

1. If you are transferring between Shinkansen trains, you can connect to up to 3 trains, but only in the same class of service. However, if you are using a reserved seat in an Ordinary Car or using a Green Car (First Class Car), and certain sections of a connecting train are fully booked or the train does not feature a reserved seat or Green Cars, you may be able to purchase a different class of service for the relevant section.

• This fare is a combination of a Basic Fare Ticket and a Limited Express Ticket and is to be used exclusively on the Tokaido/Sanyo/Kyushu Shinkansen. When using conventional lines to get to the Shinkansen boarding station (or from the Shinkansen disembarking station), a separate fare must be paid for the conventional line.

  When connecting between conventional and Shinkansen lines, the total fare combining the "smartEX service" and conventional line fares may be more expensive than using normal, non-discounted tickets, depending on the sections traveled.

• The price of “Ordinary Car, reserved seat” varies depending on the season (regular season, off-peak season, peak season, and the top season*).
  For one adult, the price is 200 yen lower than that of regular season during off-peak season, 200 yen more expensive during peak season than regular season, 400 yen more expensive during high-peak season than regular season.

  In the case that the boarding section straddles the Tokaido, Sanyo, and Kyushu Shinkansen lines, for one adult, the price is 400 yen lower than that of the regular season during off-peak season, 400 yen more expensive during peak season than regular season, 800 yen more expensive during high-peak season than regular season.

• Sales prices for the Ordinary Car reserved seat and Green Car (First Class Car) options differ based on whether you are using "Nozomi" and "Mizuho" trains or "Hikari", "Sakura", "Kodama", and "Tsubame" trains.
  • If you use only the section between Hakata and Kagoshima-Chuo, the fare of Mizuho, Sakura and Kodama are the same.
• The price of the Ordinary Car non-reserved seat option is the same as the combined charges for normal fare and non-reserved seat limited express fare.

①Ordinary Car, Reserved Seat
②Green Car (First Class Car)
③Ordinary Car, Non-Reserved Seat

<"Nozomi" "Mizuho" main section prices (regular season, adult, one-way)>

Prices for All Applicable Sections

Please see here concerning the prices for reservations of boarding date by June 24.

Sections		Ordinary Car, Reserved Seat (Regular Season)	Green Car (First Class Car)
Tokyo・Shinagawa	⇔ Nagoya	11,100 Yen (▲200 Yen)	14,760 Yen (▲200 Yen)
	⇔ Shin-Osaka	14,520 Yen (▲200 Yen)	19,390 Yen (▲200 Yen)
	⇔ Hiroshima	19,560 Yen (▲200 Yen)	26,820 Yen (▲200 Yen)
Nagoya	⇔ Shin-Osaka	6,480 Yen (▲200 Yen)	8,750 Yen (▲200 Yen)
	⇔ Hiroshima	14,610 Yen (▲200 Yen)	19,480 Yen (▲200 Yen)
	⇔ Hakata	19,110 Yen (▲200 Yen)	26,370 Yen (▲200 Yen)
Shin-Osaka	⇔ Hiroshima	10,750 Yen (▲200 Yen)	14,410 Yen (▲200 Yen)
	⇔ Hakata	15,820 Yen (▲200 Yen)	21,890 Yen (▲200 Yen)
	⇔ Kumamoto	19,420 Yen (▲200 Yen)	28,290 Yen (▲200 Yen)

• The amount in brackets ( ) shows the difference in price with the normal one-way trip per adult for "Nozomi" and "Mizuho" services (during the regular season).
• From September 30, 2023, if you take a train from/to the stations between Tokyo and Shinagawa stations or between Kyoto - Nishi-Akashi stations, the fare includes the railway station barrier-free fare of 10 yen.
• From April 1, 2024, if you take a train from/to the sections between Toyohashi and Gifu-Hashima sections, the fare includes the railway station barrier-free fare of 10 yen.
• Prices when transferring trains

• When transferring between a reserved seat on a "Nozomi" or "Mizuho" train and a "Hikari", "Sakura", "Kodama" or "Tsubame" train.
  The price is obtained by taking the price for the "Hikari", "Sakura", "Kodama" and "Tsubame" trains across all boarding sections and adding the charges shown in the table below* for the "Nozomi" and "Mizuho" boarding sections.

  ④ Additional charges when you transfer between reserved seats in "Nozomi" or "Mizuho" trains and "Hikari", "Sakura", "Kodama" and "Tsubame" trains (provided that you do not exit the Shinkansen ticket gate at the transfer station)

  • The amount obtained by deducting the price of the ["Hikari", "Sakura", "Kodama" or "Tsubame" train] from the price of the ["Nozomi" or "Mizuho" train] for the ["Nozomi" or "Mizuho"] boarding sections.

• If you use a Green Car (First Class Car) for part of boarding sections
  The sales price can be calculated by adding the price of a Ordinary Car reserved seat for the bording section and the amount in the table below for a Greeen Car bording section (specified amount), and then subtracting the specified amount of Ordinary Car reserved seat and the specified amount of a Green Car (refunded amount for delays of two hours or more,etc.).

  ⑤ Table of Green Car charges payable when using a Green Car for part of boarding sections (provided that you do not exit the Shinkansen ticket gate at the transfer station) (Table of specified amounts for Green Cars)

  • Please see "Refund reservations" for the specified amount.