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Taking Baggage Onboard

Reservation for the "seat with oversized baggage area" is required when taking oversized baggage with overall dimensions of more than 160 cm. Any oversized baggage carried onboard without a reservation is subject to a carry-on oversized baggage fee.

The details in the screen shots below (such as boarding date, train name, departure/arrival times, etc.) are examples for reference.

About Oversized Baggage

baggage 160

A baggage with overall dimensions (length + width + height) that exceed 160 cm (62 in). This size is roughly the same as that for which an oversized baggage fee is charged on international flights (*).

  • Differs by airline companies.

From May 20th 2020, you are required to reserve a "seat with oversized baggage area" when bringing oversized baggage with overall dimensions of more than 160 cm (62 in), up to a maximum of 250 cm (98 in), on Tokaido Sanyo Shinkansen.

  • Any oversized baggage carried onboard without a reservation is subject to a carry-on oversized baggage fee (1,000 YEN including tax).
  • If a "seat with oversized baggage area" is reserved, you will not have to pay a carry-on oversized baggage fee. No additional fee is required for a reservation.
  • You may bring musical instruments, sports equipment, strollers, etc. without a reservation. If you like to use oversized baggage area (space behind the last row seats), you will need a reservation.
  • An oversized baggage that exceeds 250 cm (98 in) cannnot be carried on.

What is a "Seat with Oversized Baggage Area"?

  • The seats of the last row of some cars are "seats with oversized baggage area".
  • You can utilize the space behind the seats (oversized baggage area) for your baggages if a reservation for this seat is made beforehand.
  • Non-reserved seats and some reserved cars do not have the "seats with oversized baggage area".
  • Therefore, if you have a non-reserved seat ticket and carried oversized baggage onbard without a reservation, you will need to pay a carry-on oversized baggage fee and a fee to change your ticket to the "seat with oversized baggage area" (reserved seat).

(Example of reserved seat) ABCDE seats of last row (5 seats)

ABCD seats (4 seats) for Green car

Reservation Start Day

From the boarding date of March 20, 2020

Reservation will start on April 20, 2020

Make Reservation for the "Seat with Oversized Baggage Area"

Guidance

  • A "seat with oversized baggage area" and ordinary reserved seat cannot be reserved in one operation. Please make separate reservations.
  • Check the seat availability of the "seat with oversized baggage area" on the seat map.

    The seat availability on "Select Train/ Facilities" and "Select Fare" screen is the availability for the entire train. There may be a case that the seat is available but not the "seat with oversized baggage area".

  • It cannot be reserved through after-hours or pre-sale requests. Please make a reservation on the date tickets go on sale (1 month before the daparture date).
  • When you are making a transit, you must make a reservation for the "seat with oversized baggage area" for your entire trip. Non-reserved seat cannot be used.
  • If using ordinary car reserved seat, a reservation for up to 5 persons can be made in one operation (up to 4 persons can be made for Green cars). Please make multiple reservations when reserving the "seats with oversized baggage area" for more than 6 persons (more than 5 persons for Green car).

    Number of persons that can be reserved in one operation differs in some trains.

How to Reserve

Tap "Reservation" from the menu.

Select boarding date, time of departure (or arrival), departure and arrival station, number of persons, and check "Use Oversized Baggage Area".

Point!

a. If you put a check into "Use Oversized Baggage Area", only trains that have a "seat with oversized baggage area" will be displayed.

Tap "Continue".

Tap "Select" of your preferred train.

  • The seat availability for the entire train will be displayed on this screen. To check the availabilty for the "seats with oversized baggage area", tap "View seat map" on the next screen.

Check your desired fares/facilities and tap "View seat map".
Tap "Continue" if you are not selecting your seats.

  • The seat availability for the entire train will be displayed on this screen. To check the availabilty for the "seats with oversized baggage area", tap "View seat map".
  • There are no "seats with oversized baggage area" for non-reserved seats. Please select ordinary car reserved seat or Green car.
  • If you are making a reservation for more than 5 people, Green car cannot be selected. Please make a multiple operation.
  • There may be no "seat with oversized baggage area" for a seat near the smoking room.

Ref 1. About "View seat map"

  • Select your preferred seat and tap "Continue"
  • For "Nozomi" trains, Car No.11 and 14-16 do not have the "seats with oversized baggage area". Please select from other cars.
  • Cross-car reservation cannnot be made. Please make multiple reservations.

Ref 2. Round-trip Reservation

  • When you put a check in "Use Oversized Baggage Area" for round-trip discounted fares, your reservation will be made with the "seats with oversized baggage area" for both outbound and return trip automatically.
  • When using a "seat with oversized baggage area" for only one-way, you must complete your reservation with the "seats with oversized baggage area" for both outbound and return trip first. Then, select "Outbound/Return trip only" from My Trips-Details screen and change your reservation by unchecking "Use Oversized Baggage Area" check box.

Confirm that "Oversized Baggage" is displayed on the screen and tap "OK Purchase".

Reservation is complete and the email with reservation detail will be sent to your registered email address(es).

Ref 3. Confirm Reservation

  • Confirm your reservation for a "seat with oversized baggage area" from My Trips - Detail screen or reservation confirmation email.