Other Questions
- Is there annual membership fee?
- When do I need a one-time password?
- A one-time password has not been emailed to my registered email address. What should I do?
- 【Supreme Class】How do I make a reservation when the Supreme Class Cabin (Car 7) indicates "Available for 2 passengers"?
- 【Supreme Class】I reserved a Supreme Class Cabin. Please tell me how to unlock the private room.
- 【Supreme Class】I have reserved the Supreme Class Cabin (Car 7). Is it possible to unlock the entry/exit door with a companion's IC card as well?
- 【Supreme Class】Is it possible to make a reservation at the station if I want to use Supreme Class?
- 【Supreme Class】I would like to use Supreme Class. Is there space to store luggage inside the cabin?
- 【Supreme Class】I would like to use Supreme Class. Could you please tell me when reservations start?
- 【Supreme Class】I had reserved Supreme Class on a train that has been canceled. What should I do about my reservation?
- 【Supreme Class】I had reserved Supreme Class, but the train configuration has been changed to one without Supreme Class. What should I do about my reservation?
- 【Supreme Class】When boarding with an IC card, how can I check my reservation details (train name, departure time, seat location, etc.)?