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Boarding Guide

Boarding Guide

The following explains how to board and how to pick up your tickets.

Picking up tickets and boarding trains

If you do not have an IC card or the IC card has not been registered, the reservation includes more than one person or includes children, or the service is used by a non-member, please pick up your "tickets" (including for members) from a ticket vending machine, etc. prior to boarding your Shinkansen train.

Boarding with an IC card

If a member himself/herself uses the service alone, he/she can board the Shinkansen train by a registered IC card.