High Traffic Expected Due to Reservation Japan’s Golden Week Holidays (Late April–Early May)
From Monday, March 23 to Monday, April 6, around 10:00 AM (JST), High traffic is expected due to reservations for Japan’s Golden Week holidays (late April–early May), and you may experience temporary difficulty logging in. We recommend allowing extra time when making reservations.
■ Important: Please check your travel date when making a reservation ■
Please make sure to check the travel date when making a reservation. The initial reservation screen is set to "Today" by default, so please select your desired travel date. You can review your reservation details on the confirmation screen before completing your booking. They will also be included in the confirmation email sent after your reservation is completed. Please note that if you reserve a train by mistake and do not use it on the day of travel, only the amount after a specified fee will be refunded. Thank you for your understanding.
■ Important: Please check your travel date when making a reservation ■
Please make sure to check the travel date when making a reservation. The initial reservation screen is set to "Today" by default, so please select your desired travel date. You can review your reservation details on the confirmation screen before completing your booking. They will also be included in the confirmation email sent after your reservation is completed. Please note that if you reserve a train by mistake and do not use it on the day of travel, only the amount after a specified fee will be refunded. Thank you for your understanding.