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Notice about system maintenance Maintenance

Due to system maintenance, you cannot login or sign up during the following times (Japan Standard Time).
We sincerely apologize for the inconvenience and ask for your understanding.

■maintenance day(2024)
・JUN 27
・JUN 28
・JUN 29
・Jul 5
・Jul 7
・Jul 11
・Jul 18
・Jul 22
・Jul 23
・Jul 27
■maintenance time
・11:30pm - 5:30am next day (JST)

* Reception time for reservation is from 5:30am to 11:30pm (JST).
* Due to system maintenance, you cannot book "Shinkansen Travel Packages" from 3:00am to 5:00am on the day after 4th Tuesday of every month. If you change trains at this time, please log in to the EX service membership site and change your reservation.
* The dates and times of system maintenance may change depending on the progress.