Notice about system maintenance
Due to system maintenance, you cannot login or sign up during the following times (Japan Standard Time).
We sincerely apologize for the inconvenience and ask for your understanding.
■maintenance day(2026)
・Oct 28 00：00am ～ 5：30am
・Oct 30 00：00am ～ 5：30am
・Nov １ 00：00am ～ 5：30am
・Nov ３ 00：00am ～ 5：30am
・Nov ５ 00：00am ～ 5：30am
・Nov ６ 00：00am ～ 5：30am
・Nov ８ 00：00am ～ 5：30am
・Nov 10 00：00am ～ 5：30am
・Nov 12 00：00am ～ 5：30am
・Nov 13 00：00am ～ 5：30am
・Nov 15 00：00am ～ 5：30am
・Nov 17 00：00am ～ 5：30am
・Nov 19 00：00am ～ 5：30am
・Nov 20 00：00am ～ 5：30am
・Nov 22 00：00am ～ 5：30am
・Nov 24 00：00am ～ 5：30am
・Nov 27 00：00am ～ 5：30am
・Nov 30 00：00am ～ 5：30am
* Reception time for reservation is from 5:30am to 11:30pm (JST).
* Due to system maintenance, you cannot book "Shinkansen Travel Packages" from 2:00am to 4:00am on the day after 4th Tuesday of every month. If you change trains at this time, please log in to the EX service membership site and change your reservation.
* The dates and times of system maintenance may change depending on the progress.
We sincerely apologize for the inconvenience and ask for your understanding.
■maintenance day(2026)
・Oct 28 00：00am ～ 5：30am
・Oct 30 00：00am ～ 5：30am
・Nov １ 00：00am ～ 5：30am
・Nov ３ 00：00am ～ 5：30am
・Nov ５ 00：00am ～ 5：30am
・Nov ６ 00：00am ～ 5：30am
・Nov ８ 00：00am ～ 5：30am
・Nov 10 00：00am ～ 5：30am
・Nov 12 00：00am ～ 5：30am
・Nov 13 00：00am ～ 5：30am
・Nov 15 00：00am ～ 5：30am
・Nov 17 00：00am ～ 5：30am
・Nov 19 00：00am ～ 5：30am
・Nov 20 00：00am ～ 5：30am
・Nov 22 00：00am ～ 5：30am
・Nov 24 00：00am ～ 5：30am
・Nov 27 00：00am ～ 5：30am
・Nov 30 00：00am ～ 5：30am
* Reception time for reservation is from 5:30am to 11:30pm (JST).
* Due to system maintenance, you cannot book "Shinkansen Travel Packages" from 2:00am to 4:00am on the day after 4th Tuesday of every month. If you change trains at this time, please log in to the EX service membership site and change your reservation.
* The dates and times of system maintenance may change depending on the progress.