Notice about system maintenance
Due to system maintenance, you cannot login or sign up during the following times (Japan Standard Time).
We sincerely apologize for the inconvenience and ask for your understanding.
■maintenance day(2026)
・Aug 27 00：00am ～ 5：30am
・Aug 28 00：00am ～ 5：30am
・Aug 29 00：00am ～ 5：30am
・Aug 30 00：00am ～ 5：30am
・Sep １ 00：00am ～ 5：30am
・Sep ４ 00：00am ～ 5：30am
・Sep ５ 00：00am ～ 5：30am
・Sep ６ 00：00am ～ 5：30am
・Sep ８ 00：00am ～ 5：30am
・Sep 11 00：00am ～ 5：30am
・Sep 14 23：30am ～ 5：30am
・Sep 18 00：00am ～ 5：30am
・Sep 23 00：00am ～ 5：30am
・Sep 25 00：00am ～ 5：30am
・Oct １ 00：00am ～ 5：30am
* Reception time for reservation is from 5:30am to 11:30pm (JST).
* Due to system maintenance, you cannot book "Shinkansen Travel Packages" from 2:00am to 4:00am on the day after 4th Tuesday of every month. If you change trains at this time, please log in to the EX service membership site and change your reservation.
* The dates and times of system maintenance may change depending on the progress.
We sincerely apologize for the inconvenience and ask for your understanding.
■maintenance day(2026)
・Aug 27 00：00am ～ 5：30am
・Aug 28 00：00am ～ 5：30am
・Aug 29 00：00am ～ 5：30am
・Aug 30 00：00am ～ 5：30am
・Sep １ 00：00am ～ 5：30am
・Sep ４ 00：00am ～ 5：30am
・Sep ５ 00：00am ～ 5：30am
・Sep ６ 00：00am ～ 5：30am
・Sep ８ 00：00am ～ 5：30am
・Sep 11 00：00am ～ 5：30am
・Sep 14 23：30am ～ 5：30am
・Sep 18 00：00am ～ 5：30am
・Sep 23 00：00am ～ 5：30am
・Sep 25 00：00am ～ 5：30am
・Oct １ 00：00am ～ 5：30am
* Reception time for reservation is from 5:30am to 11:30pm (JST).
* Due to system maintenance, you cannot book "Shinkansen Travel Packages" from 2:00am to 4:00am on the day after 4th Tuesday of every month. If you change trains at this time, please log in to the EX service membership site and change your reservation.
* The dates and times of system maintenance may change depending on the progress.