smartEX-round trip

Number of Persons	1 - 6 A maximum of 3 people can be reserved in one reservation between 11:30 p.m. and 5:30 a.m. the next day. Option for children available.
Period of Use	All year round
Available for Purchase	From 5:30 am one year prior to boarding date, up to 4 minutes before the departure time shown in the timetable.*1 Tickets are available for purchase 24 hours a day. Excluding during system maintenance. One-year advance reservation is limited to some products. There is a limit to number of the seats that can be reserved. Payment will be made at the time of reservation. One year in advance, you can select your desired train from the tentative train service schedule, and we will confirm the train, time, and seats after 8:00 a.m. one month prior to your boarding date, and notify you to your registered e-mail address. Seat maps are not available between 11:30 p.m. and 5:30 a.m. the next day. You will be notified of your confirmed seat at 5:30 a.m. the following day to your registered e-mail address. Even if the outbound trip date is within one year of the boarding date, you cannot make a reservation if the return trip date is more than one year ahead of the boarding date. Please make a reservation when the return travel date is within one year of the boarding date. If the outbound and return trip dates do not fall [within 21 days], you cannot make a reservation with the round-trip discount ticket.*2
Applicable Trains/Classes of Service	"Nozomi", "Mizuho", "Hikari", "Sakura", "Kodama", and "Tsubame": Reserved seats in Ordinary Cars; Green Cars (First Class Cars); non-reserved seats in Ordinary Cars*3 In the event that you are late for boarding your reserved train, you may board a Shinkansen leaving later on the same date, using a non-reserved seat in an Ordinary Car.
Others	You may not leave the train part-way through the journey. If you disembark the train at an intermediate station, the remaining section of your journey becomes invalid and you cannot use the ticket to board again. You can make changes to boarding date, train, and facilities if it is prior to the scheduled departure of the outbound stretch or the return stretch. Changes to boarding sections can only be made if you are changing collective round trip and neither the outbound nor the return stretch has yet been used. * Changes to one-way section/fare cannot be made. Click here for more information. Cannot be used with other discounts.

• The period when "smartEX-round trip" tickets are released for sale is as follows.

  (Example ①) Outbound and return tickets to be used on the same day	(Example ②) Outbound and return tickets to be used on different days
  [Outbound] Nov. 1 Nozomi -1 Tokyo(6:00 dep.)⇒ Hiroshima [Return] Nov. 1 Nozomi-60 Hiroshima(19:17 dep.)⇒ Tokyo ⇒ Tickets will be released from Oct. 1(10:00) until Nov. 1(5:56)	[Outbound] Nov. 1 Nozomi-1 Tokyo(6:00 dep.)⇒ Hiroshima [Return] Nov. 3 Nozomi-60 Hiroshima(19:17 dep.)⇒ Tokyo ⇒ Tickets will be released from Oct. 3 (10:00) until Nov. 1 (5:56) (See note)

• The dates available to purchase tickets using the EX reservation service (round-trip discount) are as follows.

  (Example) Dates that are unavailable to be reserved with round-trip discount tickets	(Example) Dates that are available to be reserved with round-trip discount tickets
  When making a reservation for an outbound trip on April 10 and a return trip on May 10 of the same year: → Because the outbound and return boarding dates do not fall within 21 days, you cannot make a reservation with the round-trip discount ticket.	When making a reservation for an outbound trip on April 10 and a return trip on April 20 of the same year: → Because the outbound and return boarding dates fall within 21 days, you can make a reservation with the round-trip discount ticket.

• If you are transferring between Shinkansen during your journey, you may transfer up to 3 trains, but this is restricted to three trains with the same facilities. However, tickets may be released for trains with different facilities for a given section if you are using a reserved seat in an Ordinary Car or a green (first class) seat and one or more of the connecting trains is full or alternatively does not have any reserved seats in Ordinary Cars or any Green Cars.

• This fare is a combination of a Basic Fare Ticket and a Limited Express Ticket and is to be used exclusively on the Tokaido/Sanyo/Kyushu Shinkansen. When using conventional lines to get to the Shinkansen boarding station (or from the Shinkansen disembarking station), a separate fare must be paid for the conventional line.

  When connecting between conventional and Shinkansen lines, the total fare combining the "smartEX service" and conventional line fares may be more expensive than using normal, non-discounted tickets, depending on the sections traveled.

• The price of “Ordinary Car, reserved seat” varies depending on the season (regular season, off-peak season, peak season, and the top season*).
  For one adult, the price is 200 yen lower than that of the regular season during off-peak season, 200 yen more expensive during peak season than regular season.

  In the case that the boarding section straddles the Tokaido, Sanyo, and Kyushu Shinkansen lines, for one adult. the price is 400 yen lower than that of the regular season during off-peak season, 400 yen more expensive during peak season than regular season.

  The top season will be Golden Week (late April to early May), Japanese Obon (mid-August), and year-end and New Year's holidays, which are especially busy for our customers. This classification will be newly introduced from April 1, 2023.
  For one adult, the price is 400 yen more expensive than that of the regular season during the top season. In the case that the boarding section straddles the Tokaido, Sanyo, and Kyushu Shinkansen lines, for one adult. the price is 400 yen more expensive than that of the regular season during the top season.

• Sales prices vary for reserved seats in Ordinary Cars and for Green Cars (First Class Cars) depending on whether you are using (i) the "Nozomi" and "Mizuho" services and (ii) the "Hikari", "Sakura" "Kodama", and "Tsubame" services.
• Non-reserved seats in Ordinary Cars are charged the combined amount of the normal fare and the limited express charges paid when using non-reserved seats.

Prices for all set sections

Please see here concerning the prices for reservations of boarding date by June 24.

①Ordinary Car - reserved seat
②Green Car (First Class Car)
③Ordinary Car - non-reserved seat

< Prices for the main boarding sections for "Nozomi" and "Mizuho" services (regular season; one-way trip per adult) >

Section		Ordinary Car - reserved seat (regular season)	Green Car (First Class Car)
Tokyo・Shinagawa	⇔ Okayama	16,500 Yen (▲200 Yen)	22,570 Yen (▲200 Yen)
	⇔ Hiroshima	18,370 Yen (▲200 Yen)	25,630 Yen (▲200 Yen)
	⇔ Hakata	22,200 Yen (▲200 Yen)	29,460 Yen (▲200 Yen)
Nagoya	⇔ Hakata	17,970 Yen (▲200 Yen)	25,230 Yen (▲200 Yen)
Shin-Osaka	⇔ Hakata	14,840 Yen (▲200 Yen)	20,910 Yen (▲200 Yen)

• The amount in brackets ( ) shows the difference in price from the normal one-way fare (using a round-trip discount ticket) & the charge (for regular seasons) per adult for the "Nozomi" and "Mizuho" service.
• As it is a condition of sale of the smartEX-round trip that outbound and return journeys be purchased together, the price paid will be the one for "round-trip" in the prices above.

Prices when transferring trains

• When transferring between a reserved seat on a "Nozomi" or "Mizuho" train and a "Hikari", "Sakura", "Kodama" or "Tsubame" train
  The price is obtained by taking the price for the "Hikari", "Sakura", "Kodama" and "Tsubame" trains across all boarding sections and adding the charges shown in the table below * for the "Nozomi" and "Mizuho" boarding sections.

  ④ Additional charges when you transfer between reserved seats in "Nozomi" or "Mizuho" trains and "Hikari", "Sakura", "Kodama" and "Tsubame" trains (provided that you do not exit the Shinkansen ticket gate at the transfer station)

  • The amount obtained by deducting the price of the ["Hikari", "Sakura", "Kodama" or "Tsubame" train] from the price of the ["Nozomi" or "Mizuho" train] for the ["Nozomi" or "Mizuho"] boarding sections.

• If you use a Green Car (First Class Car) for part of boarding sections
  The sales price can be calculated by adding the price of an Ordinary Car reserved seat for the bording section and the amount in the table below for a Greeen Car bording section (specified amount), and then subtracting the specified amount of Ordinary Car reserved seat and the specified amount of a Green Car (refunded amount for delays of two hours or more,etc.).

  ⑤ Table of Green Car charges payable when using a Green Car for part of boarding sections (provided that you do not exit the Shinkansen ticket gate at the transfer station) (Table of specified amounts for Green Cars)

  • Please see "Refund reservations" for the specified amount.

Changes to the EX reservation service (round-trip discount)

• Please note that if you wish to change the return trip date after the departure of the outbound trip and the outbound and return trip dates do not fall within [21 days], you will not be able to change the return trip date.
• (Example) If you have a reservation for an outbound trip on April 10 and a return trip on April 20 (same year), and on April 15 (after the outbound boarding date), you wish to change your reservation from April 20 to May 10, you cannot change your reservation to May 10 because the outbound (April 10) and return (May 10) boarding dates do not fall within 21 days.