Q.How can I confirm important information such as handling/refunding of tickets when a train has significant delays or suspensions?
We will inform the members of emergency or important notification, such as handling/refunding of the reservation when trains are delayed significantly or suspended, at the menu screen.
Please note that JR Central (yoyaku@expy.jp) may send notice to the registered email address in the case of emergency (regardless of whether you request th mail service or not).
Please note that JR Central (yoyaku@expy.jp) may send notice to the registered email address in the case of emergency (regardless of whether you request th mail service or not).