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  4. What should I do if I lose the IC Card used to reserve products under this Service before boarding?

Q.What should I do if I lose the IC Card used to reserve products under this Service before boarding?

If you have lost your IC card, please board with QR-TIcket or pick up your tickets before you board the train. When you pick up the tickets you will need the pickup code and the login password(4-8 alphanumeric characters) .

* Note that if you have another IC card with you, you will be able to board the train by using the members feature to process a change in the IC card registered to the other card.