1. Home
  2. FAQs
  3. Reservations, Changes & Refunds
  4. What is the maximum number of passengers I can make reservations for at the same time?

Q.What is the maximum number of passengers I can make reservations for at the same time?

You can make reservations for between 1 and 6 passengers (total of adults and children) at one time.

* For the "Hayatoku-Family NOZOMI" and the "Hayatoku-Family KODAMA" the total number (for adults and children) is 2 - 6 passengers.

* See following QA for details of child reservations.

If members are using the Service alone, they can travel on a registered IC card. Otherwise, (i.e. cases where there are two or more passengers, or where children are included; or alternatively cases where there is one passenger who is not the member) please pick up the tickets at a ticket vending machine, etc., with the "pickup code" before you travel.
See here for how to pick up tickets.