Q.I can't register my credit card.
The credit card accepted for registration are card with Visa, Mastercard, JCB, American Express and Diners Club. Please note that if you are trying to register a debit card or a prepaid card, in some cases the card issuer may decide that the card cannot be used to register with this service since it is possible that payments may temporarily be deducted twice when processing a change or a refund, or that there may be an insufficient balance on the card.
Also, in some cases, credit card company may limit overseas settlement.
And, due to security reasons, some credit cards may not be accepted for Tokaido Sanyo Kyushu Shinkansen Internet Reservation Service.
Please check that you are entering correct credit card number, expiration date and a password if you are using credit card company's personal authentication service. If you are entering all the information correctly and still not being able to register, please contact credit card company or please try with another credit card.
*To support our members’ secure online card payment, Tokaido Sanyo Kyushu Shinkansen Internet Reservation Service implements a personal authentication service (3D Secure) recommended by international credit card brands.　
If your credit card is not registered for nor available for 3D Secure, you might not be able to register (including re-register) for Tokaido Sanyo Shinkansen Internet Reservation Service.
Please see here for more details.
Also, in some cases, credit card company may limit overseas settlement.
And, due to security reasons, some credit cards may not be accepted for Tokaido Sanyo Kyushu Shinkansen Internet Reservation Service.
Please check that you are entering correct credit card number, expiration date and a password if you are using credit card company's personal authentication service. If you are entering all the information correctly and still not being able to register, please contact credit card company or please try with another credit card.
*To support our members’ secure online card payment, Tokaido Sanyo Kyushu Shinkansen Internet Reservation Service implements a personal authentication service (3D Secure) recommended by international credit card brands.　
If your credit card is not registered for nor available for 3D Secure, you might not be able to register (including re-register) for Tokaido Sanyo Shinkansen Internet Reservation Service.
Please see here for more details.