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About the user authentication service
3-D Secure

To support our members'secure online card payment, Tokaido Sanyo Kyushu Shinkansen Internet Reservation Service implements a personal authentication service (3D Secure) recommended by international credit card brands. If you have not set up the personal authentication service, the credit card you are using does not support the personal authentication service, or you have failed authentication by the personal authentication service, you may not be able to use Tokaido Sanyo Kyushu Shinkansen Internet Reservation Service.

3-D Secure

3D Secure is a  personal authentication service provided by credit card companies. If you have any questions about this service, such as how to set up, or check the setting status, please contact your credit card company listed on the back of your card.

The 3-D Secure service name depends on your credit card brand.

Mastercard: Mastercard ID Check®
Mastercard: Mastercard ID Check®
JCB: J/Secure
JCB: J/Secure
VISA: Visa Secure
VISA: Visa Secure
American Express: American Express Safekey®
American Express:
American Express Safekey®
Diners Club: ProtectBuy
Diners Club: ProtectBuy