Boarding with Tickets
Pick up "tickets" purchased or reserved via this service from a ticket vending machine prior to boarding the Shinkansen.
Ticketless boarding is available if a member registered his/her IC card to this service.
How to pick up "tickets"
"Tickets" reserved using this service can be picked up from ticket vending machines and ticket pick-up machines with 
logo at Tokaido Sanyo Kyushu Shinkansen stations or from ticket counters at major JR Central, JR West and JR Kyushu stations.
When transferring from a conventional line, pick up your "ticket" at the Shinkansen transfer entrance prior to boarding.
Click here for how to pick up tickets
When boarding directly from a Shinkansen station
When boarding directly from a Shinkansen sation, pick up your "tickets" and insert the "tickets" into the Shinkansen ticket gate.
Entering from a conventional line
When entering a conventional line ticket gate, such as Tokyo Station's Marunouchi entrance, to pass through the conventional line concourse, touch your IC card to a conventional line ticket gate. Then, pick up your "tickets" from a ticket vending machine near the Shinkansen transfer entrance.
- If you do not have an IC card, you cannot pass through the conventinal line concourse.
Pick up your "tickets"from a ticket vending machine, etc. and use Shinkansen ticket gate for boarding.
(When using Tokyo Station, please pick up your "tickets" from a JR Central ticket vending machine, etc. on the Yaesu side of the station.)
- No fare will be deducted from your IC card when using it only to pass through the conventional line concourse.
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However, the following IC card balance is required to pass through the conventional line concourse.
- Suica area (stations between Tokyo and Atami): at least the minimum boarding fare
- TOICA area (stations between Mishima and Nagoya): no balance required
- ICOCA area (stations between Maibara and Tokuyama): at least 1 Yen
- SUGOCA area (Kokura/Hakata stations): at least 10 Yen
When transferring between Shinkansen and conventional lines
Using IC card for conventional lines
Pick up your "tickets" from a ticket vending machine at the Shinkansen transfer entrance. First insert your "ticket" into the Shinkansen ticket gate, then touch your registered IC card.
- The fare for the conventional line will be deducted from the balance on your IC card.
Using tickets for conventional lines
Pick up your "tickets" from a ticket vending machine at the Shinkansen transfer entrance.
- The conventional line ticket must be valid to Shinkansen boarding station. If there are insufficient or excessive tickets, automatic ticket gates at Shinkansen boarding stations cannot be used.
- If you are transferring to a conventional line and do not have your tickets for it, purchase a ticket from fare adjustment machine, or the ticket counter after exiting the Shinkansen ticket gate.
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Conventional line trains
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Ticket
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Shinkansen
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IC card
Note
- When using tickets with an IC card, insert the ticket before touching your IC card to the Shinkansen ticket gate.
- In some cases, your IC card may not respond if there is several IC card or card with an IC chip, such as IC license, is in your card wallet.