Boarding with QR-Ticket
How to display QR-Ticket
Tap "My Trips" from the menu.
Tap "Details".
Tap "Display QR-Ticket".
Select the seat for which you want to display QR-Ticket. Tap "Display QR-Ticket".
QR-Ticket will be displayed.
Point!
You can print or distribute QR-Ticket from this screen.
Add to Apple Wallet (only iOS User)… Adds QR-Ticket to your Apple Wallet.
Print QR-Ticket… Launches your browser's "Print" window.
Send email… Opens your device's e-mail.
Copy URL… Copies the URL of the page you are currently viewing to your clipboard.
Shinkansen ticket gate that supports QR-Ticket
You can only use the Shinkansen ticket gate that has "QR" mark shown below. Hold the QR-Ticket up to the ticket gate scanner.
When boarding directly from Shinkansen station
Just hold up your QR-Ticket to the Shinkansen ticket gate. Please note that you will also need your QR-Tickets when you exit.
- See here when boarding from the station without direct gate to the Shinkansen (such as Atami station)
- Be sure to pick up "Seat Information" when entering the ticket gate.
When transferring between Shinkansen and conventional line
Using IC card for conventional lines
Hold your QR-Ticket over the ticket gate and then touch your IC card.
- The fare for the conventional line will be deducted from the balance of your IC card.
- Be sure to pick up "Seat Information" when entering the ticket gate.
Using tickets for conventional lines
First insert your ticket before holding your QR-Ticket over the Shinkansen ticket gate.
- Be sure to pick up "Seat Information" when entering the ticket gate.
Seat Information
Be sure to pick up "Seat Information" from the Shinkansen ticket gate.
If you do not have "Seat Information" with you, you will be subject to the basic fare and limited express ticket for the section and the facility used.
- You cannot use the "Seat Information" to enter/exit the ticket gate.
- A train crew will check your Seat Information on the train.
Boarding date/Fare
Validity is limited if marked as follows.
早特……Hayatoku: A type of fare.You cannnot travel on any other train/seat than those reserved. For details about "Hayatoku", see here
Information on boarding sections/departure and arrival times/trains and seats
If you are transferring trains, then details of the transfer trains will be listed. You can reserve up to 3 train transits.
When you use a seat with an oversaized baggage area, an ［S］mark will be displayed.
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Conventional line trains
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Ticket
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Shinkansen
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QR-Ticket
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IC card
Important Notice
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Each seat requires a different ticket. Reserving two or more seats, Please send the QR tickets to the other passengers via email or other means.
- If you change the reservation date, route, or number of passengers (including the composition of companions), Please resend the QR tickets to your companions.
- If you only change the train (without changing the date), resending the QR tickets is not necessary.
- Be sure to pick up "Seat Information" when using QR-Ticket to enter the ticket gate. If you do not have "Seat Information" with you, you will be subject to the basic fare and limited express ticket for the section and the facility used.
- You cannot use the "Seat Information" to enter/exit the ticket gate. Please do not insert it to the ticket gate.
- If you have a protective sticker on your smartphone screen, your QR-Ticket may be unreadable.
- On some devices, QR-Ticket may not respond to the Shinkansen ticket gate. Please print your QR-Ticket before you arrive at the station.
- QR-Ticket may not be scanned if there is fold over to the printed QR-Ticket.
- "Print QR-Ticket" button may not respond to certain smartphones. Please operate from another device such as PC.