Boarding with QR-Ticket
You can board the Shinkansen with printed QR-Ticket
or added QR-Ticket to Apple Wallet (only iOS user)
See here for how to display QR-ticket.
Shinkansen ticket gate that supports QR-Ticket
You can only use the Shinkansen ticket gate that has "QR" mark shown below. Hold the QR-Ticket up to the ticket gate scanner.
When boarding directly from Shinkansen station
Just hold up your QR-Ticket to the Shinkansen ticket gate. Please note that you will also need your QR-Tickets when you exit.
- See here when boarding from the station without direct gate to the Shinkansen (such as Atami station)
- Be sure to pick up "Seat Information" when entering the ticket gate.
When transferring between Shinkansen and conventional line
Using IC card for conventional lines
Hold your QR-Ticket over the ticket gate and then touch your IC card.
- The fare for the conventional line will be deducted from the balance of your IC card.
- Be sure to pick up "Seat Information" when entering the ticket gate.
Using tickets for conventional lines
First insert your ticket before holding your QR-Ticket over the Shinkansen ticket gate.
- Be sure to pick up "Seat Information" when entering the ticket gate.
Seat Information
Be sure to pick up "Seat Information" from the Shinkansen ticket gate.
If you do not have "Seat Information" with you, you will be subject to the basic fare and limited express ticket for the section and the facility used.
- You cannot use the "Seat Information" to enter/exit the ticket gate.
- A train crew will check your Seat Information on the train.
Boarding date/Fare
Validity is limited if marked as follows.
早特……Hayatoku: A type of fare.You cannnot travel on any other train/seat than those reserved. For details about "Hayatoku", see here
Information on boarding sections/departure and arrival times/trains and seats
If you are transferring trains, then details of the transfer trains will be listed. You can reserve up to 3 train transits.
When you use a seat with an oversaized baggage area, an ［S］mark will be displayed.
-
Conventional line trains
-
Ticket
-
Shinkansen
-
QR-Ticket
-
IC card
Note
- On some devices, QR-Ticket may not respond to the Shinkansen ticket gate. Please print your QR-Ticket before you arrive at the station.
- If you are using an iOS device, please add your QR-Ticket to Apple Wallet from "QR-Ticket" screen before boarding.
- If you have downloaded App such as Mobile Suica to your smartphone, you cannot use QR-Ticket with Apple Wallet. Please print your QR-Ticket before you arrive at the station.
- Each seat requires a different ticket, so print out each QR-Ticket or add each QR-Ticket to Apple Wallet.
- If you reserve two or more seats, you need to send QR-Tickets to others by e-mail. Then others add his/her QR-Ticket as following.
- Be sure to pick up "Seat Information" when using QR-Ticket to enter the ticket gate. If you do not have "Seat Information" with you, you will be subject to the basic fare and limited express ticket for the section and the facility used.
- You cannot use the "Seat Information" to enter/exit the ticket gate. Please do not insert it to the ticket gate.
- QR-Ticket may not be scanned if there is fold over to the printed QR-Ticket.
- If you have a protective sticker on your smartphone screen, your QR-Ticket may be unreadable.
- If you have forgotten to print out your QR-Ticket or cannot add it to Wallet (only iOS User), ask the station staff or pick up your "tickets" from JR Central, JR West or JR Kyushu ticket vending machine or ticket pick-up machine using pick-up code. (See here regarding how to pick up tickets)