【Important 】Partial Changes to the “Tokaido Sanyo Kyushu Shinkansen Online Reservation Service ”.
Thank you for your continued use of “Tokaido Sanyo Kyushu Shinkansen Online Reservation Service”.
We would like to inform you that the “Tokaido Sanyo Kyushu Shinkansen Online Reservation Service” service will undergo the following partial changes.
End of Issuance for “Seat Information”
We will cease issuing the “Seat Information” around summer 2026.
At present, when using ticketless boarding with “Smart EX,” you receive “Seat Information” at Shinkansenticket gates. This issuance will end around summer 2026.
we plan to enhance the “EX App” so that you can easily check your seat information.. Details of this service will be announced on the Smart EX website and other channels at a later date.
We would like to inform you that the “Tokaido Sanyo Kyushu Shinkansen Online Reservation Service” service will undergo the following partial changes.
End of Issuance for “Seat Information”
We will cease issuing the “Seat Information” around summer 2026.
At present, when using ticketless boarding with “Smart EX,” you receive “Seat Information” at Shinkansenticket gates. This issuance will end around summer 2026.
we plan to enhance the “EX App” so that you can easily check your seat information.. Details of this service will be announced on the Smart EX website and other channels at a later date.