About
Key points of the Service
How to Register
About Tokaido Sanyo Kyushu Shinkansen
About Tokaido Sanyo Kyushu Shinkansen
Series N700, N700A, N700S
HIKARI Rail Star
Series 700/500/800
Fare Overview
Basic Fares
smartEX Service
smartEX-round trip
smartEX S Work seat
"Hayatoku" Fares
EX Hayatoku 1
EX Hayatoku 3
EX Hayatoku 7
EX Hayatoku 21
EX Family Hayatoku 7
Reservation Guide
Make Reservations
Make Reservations
Taking Baggage Onboard
Reception Times/Time-Periods
Points to Note
Purchase History/Receipt
About our APP
Make Reservations for Delayed Trains
Wheelchair Accessible Seat
Confirm, Change & Refund Reservations
Confirm Reservations
Change Reservations
Refund Reservations
How to change/refund reservation
Membership Info. & Other Conditions
Change Password
Change Membership Info.
Forgotten ID/Password?
Boarding Guide
Boarding Guide
Boarding with QR-Ticket
How to display QR-Ticket
Boarding with Tickets
How and where to pick up tickets
About pickup code
Boarding with IC Card
Destination Specials
FAQs
FAQs
About the Service
Fares & Services
Reservations, Changes & Refunds
Boarding & Ticket Pick Up
Receipts & Invoices
App
Lost/Replacement Cards
Procedures in Case of Train Delays or Suspension of Services
Other Questions