EX Family Hayatoku 7
- This product can be reserved from May 7, 2025. (Launched on April 7, 2025)
Features
Save on reserved seats on regular "Hikari" and "Kodama" trains if you make a reservation at least 7 days (23:30) before the boarding date!
- Available when reserving 2 or more people at the same time.
- This product is exclusively for the Tokaido Shinkansen.
- This product combines a ticket and a limited express.
- There is a limit to the number of trains on sale.
Period of use
Throughout the year
This service is not available during busy periods (Golden Week, Obon, and the New Year's holiday) due to exclusion days.
Launch period
From 1 month before (10:00) to 7 days before (23:30)
- The number of seats available is limited for each train. As a result, you may not be able to make a reservation even if you have a vacant seat on the desired train.
Section / Prices
- This service is available only in some sections.
Target trains and facilities
Reserved seats in ordinary cars of "Hikari" and "Kodama"
- Transit is not possible.
Number of passengers
2 to 6 persons
- There are also settings for children.
Reservation change
- If the riding date after the change is within 3 months from the date of the initial purchase, it can be changed any number of times to other products that can be purchased at the time of the change (the difference is necessary).
- The change to "EX Family Hayatoku 7" is limited to the case where the riding date after the change is 7 days or more from the time of the change in the reservation, and when the product setting conditions are met and seats remain.
- However, when "products, riding days, riding sections, facilities, and numbers of persons" are the same, only on the day of riding can the train be changed in the same amount (the name of the train can be changed between "Hikari" and "Kodama").
- If the number of reservations is reduced, a refund fee (320 Yen per person) will be charged. However, it is not possible to reduce the number to less than 2.
Other
- Cannot be used in conjunction with other discounts.
- You cannot get off halfway. If you get off at a train station in the middle of the way, the section that you did not ride will be voided and you will not be able to ride again.
- This product combines a ticket and a limited express. If you use a conventional line from a Shinkansen train station or from an off-train station, you will need to pay a separate fare for the conventional line.
- Only valid for booking trains. (It cannot be changed to other facilities in the same train. Other trains can not ride, including free seats.)
- You can ride with a traffic IC card or QR Ticket. Click see here.
Refund
You can make a refund by yourself before entering the ticket gate or before receiving your ticket.
Pay-back fee
| Before the departure time of the reservation train | 320 Yen |
|---|---|
| After the departure time of the reservation train |
You cannot operate the refund yourself. Refunds will be made on or after the day following the boarding date, upon receipt of the amount specified below (refund fee). |
If you have already received the ticket, you cannot refund it by yourself. Please bring the ticket and your credit card for EX Service payment to any major JR Tokai, JR West, or JR Kyushu station by the day of boarding to complete the refund procedure. In this case, the redemption fee is the same as the member's own redemption.