Q.[Pre-sale Requests] Does pre-sale requests guarantee seats on the train?
The requests do not guarantee you seats on the train since your requests are processed from 8:00 am of the day tickets go on sale (It is not processed beforehand).
The result of your request are emailed to your registered email address(es) on the day tickets go on sale.
The result of your request are emailed to your registered email address(es) on the day tickets go on sale.