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  4. [Pre-sale Requests] Does pre-sale requests guarantee seats on the train?

Q.[Pre-sale Requests] Does pre-sale requests guarantee seats on the train?

The requests do not guarantee you seats on the train since your requests are processed from 8:00 am of the day tickets go on sale (It is not processed beforehand).

The result of your request are emailed to your registered email address(es) on the day tickets go on sale.