Tokaido Sanyo

A must-have free app for leisure and business travelers to Japan!

Download your free
smartEX App now!

App service provided

  • United States
  • Australia
  • Singapore
  • Hong Kong
  • Malaysia

What you can do with this app

  • Get your tickets for the Shinkansen

    You can use your smart phone and credit card to quicly and easily book seats and purchase Shinkansen tickets!

    • ・Beginning one month prior to departure
    • ・Both inside and outside of Japan
    • ・For up to 6 people at once
  • Change reservations easily

    • ・As many times as you like
    • ・Up to 4 minutes before departure
    • ・Without charge

    *Foreign transaction fee prescribed by the credit card company may be charged according to the card you use.

  • Picking up tickets is also easy

    You can use the credit card that you paid with to collect your tickets easily and quickly at ticket machines in Tokaido Sanyo Shinkansen stations

This app allows you to enjoy your travels in Japan

The Tokaido Sanyo Shinkansen runs between Japan’s main artery connecting Tokyo, Mt. Fuji, Nagoya, Kyoto, Osaka, Hiroshima, Hakata and more!

Why use the Shinkansen?

  • Fast and frequent!

    Takes just 2 hours from Tokyo to Kyoto; 500 km apart. Runs every 3 minutes during peak hours! Provides high transportation capacity; 445 thousand passengers/day.

  • Safe and punctual!

    Proven safety record in over 50 years of operation! The annual average delay for one train service is less than a minute!

  • Comfortable and relaxing environment!

    The seats are wide; there are no seat belts; and you are free to eat and drink on the train!

Watch our video
for a quick glance on the app!


Download your free smartEX App now!


  • iOS9.0 or later
  • Android5.0 or later
  • App service provided
    • United States
    • Australia
    • Singapore
    • Hong Kong
    • Malaysia