A must-have free app for leisure and business travelers to Japan!
Download your free
smartEX App now!
What you can do with this app
Get your tickets for the Shinkansen
You can use your smart phone and credit card to quicly and easily book seats and purchase Shinkansen tickets!
- ・Beginning one month prior to departure
- ・Both inside and outside of Japan
- ・For up to 6 people at once
Change reservations as many times as you like
- ・Without additional charge
- ・Up to 4 minutes before departure
Picking up tickets is also easy
You can use the credit card that you paid with to collect your tickets easily and quickly at ticket machines in Tokaido Sanyo Shinkansen stations
This app allows you to enjoy your travels in Japan
The Tokaido Sanyo Shinkansen runs between Japan’s main artery connecting Tokyo, Mt. Fuji, Nagoya, Kyoto, Osaka, Hiroshima, Hakata and more!
Why use the Shinkansen?
Fast and frequent!
Takes just 2 hours from Tokyo to Kyoto; 500 km apart. Runs every 3 minutes during peak hours! Provides high transportation capacity; 445 thousand passengers/day.
Safe and punctual!
Proven safety record in over 50 years of operation! The annual average delay for one train service is less than a minute!
Comfortable and relaxing environment!
The seats are wide; there are no seat belts; and you are free to eat and drink on the train!
Download your free smartEX App now!
- iOS9.0 or later
- Android5.0 or later
- App service provided
- United States
- Hong Kong