• TOKYO
  • SHIZUOKA
  • NAGOYA
  • KYOTO
  • HIROSHIMA

Tokaido Sanyo
Shinkansen
Online Reservation
Service!

A free service essential for leisure and business travelers to Japan.

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What you can do

  • Get your tickets for the Shinkansen

    You can use your smart phone and credit card to quickly and easily book seats and purchase Shinkansen tickets!

    • ・Beginning one month prior to departure
    • ・Both inside and outside of Japan
    • ・For up to 6 people at once
  • All type of Shinkansen, including "Nozomi", are available

    • ・"Nozomi" is the fastest train among Tokaido Sanyo Shinkansen.
    • ・In addition, "Nozomi" runs up to as many as 12 train per hour, while entire Tokaido Shinkansen up to 17 trains per hour.

    *"Nozomi" is not available with Japan Rail Pass.

  • Change reservations easily

    • ・As many times as you like
    • ・Up to 4 minutes before departure
    • ・Without charge

    *Foreign transaction fee prescribed by the credit card company may be charged according to the card you use.

  • Picking up tickets is also easy

    You can use the QR code to collect your tickets easily and quickly at ticket machines in Tokaido Sanyo Shinkansen stations

*You need a membership registration to book your shinkansen tickets.

Allows you to enjoy your travels in Japan

The Tokaido Sanyo Shinkansen runs between Japan’s main artery connecting Tokyo, Mt. Fuji, Nagoya, Kyoto, Osaka, Hiroshima, Hakata and more!

Destination Specials

Traveling across Japan with this service gives you a variety of benefits!

Destination Specials

Why use the Shinkansen?

  • Fast and frequent!

    Takes just 2 hours from Tokyo to Kyoto; 500 km apart. Runs every 3 minutes during peak hours! Provides high transportation capacity; 445 thousand passengers/day.

  • Safe and punctual!

    Proven safety record in over 50 years of operation! The annual average delay for one train service is less than a minute!

  • Comfortable and relaxing environment!

    The seats are wide; there are no seat belts; and you are free to eat and drink on the train!

Make a reservation NOW!

*You need a membership registration to book your shinkansen tickets.

For frequent users,
App service is also available!

  • Download on the App Store
    Download on the App Store QR code
  • GET IT ON Google Play
    GET IT ON Google Play QR code
  • GET IT ON Google Play
    GET IT ON Google Play QR code

App service provided in

United States

Canada

Australia

Singapore

Hong Kong

Malaysia

Thailand

  • Download on the App Store
    Download on the App Store QR code
  • GET IT ON Google Play
    GET IT ON Google Play QR code
  • GET IT ON Google Play
    GET IT ON Google Play QR code

App service provided in Taiwan

For Android users : The service name will be "smart EX App" when downloading in Japan.

Watch our video
for a quick glance on our service

smart-ex