Tokaido Sanyo
Shinkansen
Reservation
App!!

A must-have free App for leisure and business travelers to Japan!

smartEX

App service provided in

EX_RIDE

App service provided in Taiwan

For Android users : The service name will be "smart EX App" when downloading in Japan.

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What you can do with this App

Get your tickets for the Shinkansen

You can use your smart phone and credit card to quickly and easily book seats and purchase Shinkansen tickets!
- ・Beginning one month prior to departure
- ・Both inside and outside of Japan
- ・For up to 6 people at once
Change reservations easily
- ・As many times as you like
- ・Up to 4 minutes before departure
- ・Without charge
*Foreign transaction fee prescribed by the credit card company may be charged according to the card you use.
Picking up tickets is also easy

You can use the credit card that you paid with to collect your tickets easily and quickly at ticket machines in Tokaido Sanyo Shinkansen stations

The Tokaido Sanyo Shinkansen runs between Japan’s main artery connecting Tokyo, Mt. Fuji, Nagoya, Kyoto, Osaka, Hiroshima, Hakata and more!

Fast and frequent!

Takes just 2 hours from Tokyo to Kyoto; 500 km apart. Runs every 3 minutes during peak hours! Provides high transportation capacity; 445 thousand passengers/day.
Safe and punctual!

Proven safety record in over 50 years of operation! The annual average delay for one train service is less than a minute!
Comfortable and relaxing environment!

The seats are wide; there are no seat belts; and you are free to eat and drink on the train!