How to display QR-Ticket

If you print out or add to Apple Wallet (only iOS user), and bring your QR-Ticket to the station, you can board the Shinkansen by simply holding the QR-Ticket over the Shinkansen ticket gate.
No need to pick up your tickets!

See here for how to board with QR-Ticket.

The details in the screenshots below ( such as boarding date, train name, departure/arrival time, etc.) are examples for reference.

Notes Regarding QR-Ticket

On some devices, QR-Ticket may not respond to the Shinkansen ticket gate. Please print your QR-Ticket before you arrive at the station.
If you use an iOS device, please add your QR-Ticket to Apple Wallet from "QR-Ticket" screen before boarding.
You need a QR-Tikcet per seat, so print out each QR-Ticket or add each QR-Ticket to Apple Wallet.
- If you reserve two or more seats and want to add each QR-Ticket to Apple Wallet, you need to email the QR-Ticket to others. Then others add his/her QR-Ticket to Apple Wallet as following.
If you change the date, route, or number of passengers (including party composition) of your reservation after printing your QR-Ticket or adding your QR-Tickets to Apple Wallet, you will need to print or add it again. No need to print your QR-Ticket or add your QR-Ticket to Apple Wallet again, if you are only changing the train (without changing the date).
"Print QR-Ticket" button may not respond to certain smartphones. Please operate from another device such as PC.
Please check how to board with QR-Ticket before boarding.

How to display QR-Ticket

① Tap "My Trips" from the menu.

② Tap "Details".

③ Tap "Display QR-Ticket".

④ Select the seat for which you want to display QR-Ticket. Tap "Display QR-Ticket".

Ref：Enter One-Time Password

First time you display the QR-Ticket on your device, a one-time password may be required.
Tap "Send" and the one-time password will be sent to your registered email address(es). Enter the one-time password and tap "Next".

⑤ QR-Ticket will be displayed.

Point!

You can print or distribute QR-Ticket from this screen.

a. Add to Apple Wallet (only iOS User)… Adds QR-Ticket to your Apple Wallet.

b. Print QR-Ticket… Launches your browser's "Print" window.

c. Send email… Opens your device's e-mail.

d. Copy URL… Copies the URL of the page you are currently viewing to your clipboard.

How to add to Apple Wallet (only iOS user)

⑥ Tap "Add to Apple Wallet".

⑦ Tap "Add".

⑧ Start Apple Wallet then QR-Ticket will be added.

If you change your reservation after adding QR-Ticket to Apple Wallet, the Pass contents won't be updated automatically.
Please add your QR-Ticket again.
You may not be able to add QR-Ticket to Apple Wallet if you are using a web browser other than Safari.
If you reserve two or more seats and want to add each QR-Ticket to Apple Wallet, you need to email the QR-Ticket to others. Then others add his/her QR-Ticket to Apple Wallet as following.
- If you have downloaded App such as Mobile Suica to your smartphone, you cannot use QR-Ticket with Apple Wallet. Please print your QR-Ticket before you arrive at the station.